In most cases, yes. Our Signature Deep Cleaning establishes a clean, consistent baseline that allows future Maintenance Home Care visits to focus on preserving your home rather than catching up on buildup. If your home has been professionally cleaned recently and is already well maintained, we'll let you know if you can begin with our maintenance service instead.

Yes. Whether you're preparing for guests, celebrating a special occasion, moving, or simply looking for a fresh start, we're happy to provide one-time Signature Deep Cleanings and Moving Cleanings.

Many of our clients choose to sign up for recurring services and receive 50% off their second cleaning when they do.

Our Signature Deep Cleaning is a detailed reset designed for first-time clients, homes that have not been professionally cleaned in 4+ weeks, seasonal refreshes, or homes that need extra attention.

Maintenance Home Care is designed to maintain that standard through recurring visits. Rather than tackling months of accumulated buildup, our team can focus on keeping your home consistently clean.

Not at all. Many of our clients are at work, running errands, or out-of-town while we clean. If you're not home, we'll simply need a secure way to access your home, such as a lockbox, keypad, or garage code.

You do not. Our team arrives with professional equipment, microfiber cloths, HEPA-filter vacuums, and carefully selected cleaning products.

If you have a specific product you'd prefer we use because of allergies or sensitive surfaces, we're happy to discuss that before your appointment.

We prioritize products that are effective while being considerate of your home's indoor environment. When needed—for example, heavy grease in an oven or stubborn mineral deposits—we may use specialty products to achieve the best results safely.

For the health of our cleaning techs and clients, we do not use bleach.

Yes, Sunflower Home Cleaning is fully insured.

The size of your home, its condition, pets, furnishings, and selected services all affect the amount of time required. Your first Signature Deep Cleaning will almost always take longer than future recurring visits because we're establishing the baseline that makes maintenance more efficient. Follow-up visits tend to be faster/more efficient.

Occasionally a home requires significantly more work than originally anticipated. If that happens, we'll communicate with you before proceeding. Depending on the situation, we may recommend adjusting the scope so we can deliver the quality we're known for.

To help us focus on cleaning rather than organizing, we kindly ask that you clear your sink, secure your valuables, and pick up personal belongings, clothing, toys, and important documents whenever possible.

We do not handle biohazards (mold, pest infestations, human or animal waste). We do not move large appliances, wash dishes, do laundry, or clean exterior windows.

Yes, we'll happily make your beds during each visit. If you'd like linens changed, simply leave clean sheets on the bed before your appointment.

These services are available as add-ons or are included with our Moving Cleaning service. Please let us know before your appointment so we can reserve enough time.

Your joy is important to us. If we missed something included in your scheduled service, please contact us within 24 hours, and we'll work with you directly to make it right.

While accidents are rare, honesty is one of our core values. If something is accidentally damaged during your cleaning, we'll notify you promptly and work toward a fair resolution. If you have particularly delicate or irreplaceable items, we recommend letting us know before your appointment.

We're happy to clean with pets at home as long as they're comfortable around new people and can be safely managed during the visit. If your pet has special routines or areas that should remain off limits, simply let us know beforehand.

The safety of your pets and our team is always our priority. Please secure anxious, skittish, or aggressive pets in a separate room or kennel; otherwise they’re welcome to roam. Kindly note that we don’t walk pets or let them in or out.

Our goal is always to complete the agreed-upon scope of work during your scheduled visit. If unexpected conditions significantly increase the amount of time required, we'll communicate with you before making any changes. Depending on the situation, we may recommend prioritizing certain areas, extending the appointment if our schedule allows, or scheduling a follow-up visit.

We'd rather communicate honestly than rush through your home.

We ask for at least 48 hours' notice if you need to cancel or reschedule. Because we've reserved dedicated time for your home, late cancellations may be subject to a cancellation fee.

We understand we're not the lowest-priced option—and we're intentionally not trying to be.

Our pricing reflects the time, attention to detail, professional equipment, thoughtfully selected products, and reliable service that go into every visit. Rather than rushing from house to house, we focus on providing a thorough cleaning experience that leaves your home feeling genuinely refreshed.

For many of our clients, the value isn't just having a clean home—it's knowing they can trust the people caring for it, count on consistent quality, and come home to a space that feels calmer and easier to enjoy.

Tips are never expected, but they are always appreciated. The greatest compliment you can give us is inviting us back into your home or recommending Sunflower to your friends and family.